However, this largely depends on where you live and what the item is. We do our best to provide a two man delivery that includes taking your purchase inside. Many of the carriers no longer offer unpacking and placement of the items. We use professional carriers for delivery of large furniture pieces. But, we will notify you via email once the order is dispatched. Unfortunately, online tracking is not available for such service. time scheduled deliveries may not be possible.įor Large/Bulky or heavy items specialized freight courier is used.
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Due to security and liability restriction of our carriers, the customer is responsible for bringing any of such merchandise into their home, so we recommend that you have someone available to help you carry the items into your home, unpack and install your furniture.įor items that can be handled by one man for instance small table, chairs etc. However, if you anticipate that you might not be at home for your delivery, please select the option to leave the order at your door at checkout. Usually, our freight deliveries are sent straight to your doorstep and require a signature upon delivery to acknowledge that the items have been received in a reasonable order. the amount you paid minus shipping or storage costs).
shipping and storage) or to cancel the sale contract, in which case, we will fully refund you the net amount (i.e. In these situations, Notbrand reserves the right to charge you for any additional costs incurred (e.g. If, for any reason, our shipping partner is not able to successfully deliver your order they should leave a card with further delivery instructions. If there is no notification for the missed delivery then please contact us.įor small to medium sized items tracking number will be provided. You can contact the freight carrier directly to re-arrange delivery. In case of missed deliveries, you will get the card with delivery details.
If order consists of multiple items then you might receive multiple deliveriesdepending on the item locations. All orders are delivered during business hours.
Please double check the delivery address before finalizing your order.
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